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NetDebit FAQs (frequently asked questions)
How do I cancel my subscription?
Who or what is NetDebit?
What if I forgot the password for my NetDebit account?
Which payment method is the best?
What methods of payment does NetDebit offer?
Why has my NetDebit account been blocked?
Is anonymity preserved on receipts?
Where do I find my password to access the booked website/service?
Why is my ID card number not accepted?
What does subscription mean?
Why did I not receive a confirmation email though booking was completed?
How do I change my password or my pseudonym?
What does live support mean?
Can NetDebit guarantee data protection?
Where can I find the security code?
Can I change my bank account details?
Can I get access to different websites/services at the same time?
Why can I not get access to the website I have paid for?
Are all operating systems compatible to websites billed by NetDebit?
Can I pay by direct debit without German or Austrian ID card as well?
What do I have to adjust when using Norton Internet Security?
Which level of security measures does NetDebit provide?
How do I change my email address?
When must a notice be made?
When do I have to update my payment information?
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